Return Policy
Return Policy
We want you to be completely satisfied with your MagaCarry purchase. If for any reason you're not happy, we've got you covered.
30-Day Returns
You have 30 days from the date of delivery to request a return. The item must be unused, in its original packaging, and in the same condition you received it.
How to Start a Return
Contact us at barloresellz@gmail.com with your order number and reason for the return. We'll provide you with return instructions.
Refunds
Once we receive your returned item, we'll inspect it and process your refund within 5-7 business days. Refunds are issued to your original payment method.
Damaged or Defective Items
If your costume arrives damaged or defective, contact us immediately with photos. We'll send a replacement at no cost to you.
Exchanges
If you'd like to exchange your item, contact us and we'll arrange it for you.